Community Service Message: Good news for Coffee Drinkers

I am posting 2 emails here which are self explanatory. I am just sharing information, not making any guarantees here, ok. This is not an advert people, i dont receive any inducement to post this, not even a free cuppa :-)

The mail from ME of 21 February 2006:

Dear Sir/ Madam,

I really enjoy starbucks coffee and am a regular customer. However, I am dissapointed to note that there has been an email circulating that Starbucks coffee and other beverages contain animal fats that are not halal. I have searched the JAKIM website which confirmed that only Coffee Bean has been certified halal while Starbucks has not applied for certification.


I wish to seek clarification on the matter. I also hope that Starbucks will obtain the halal certification as it is important to all your muslim customers. I am unable to consume your products confidently until then.


I look forward to your kind reply.

The reply from THEM of 9 March 2006:

Greetings from Starbucks Coffee!

Thank you for highlighting your concerns to us.

We apologize to have taken so long to reply your inquiry.

At Starbucks, we have taken many steps to provide our customers anywhere and everywhere the satisfaction of every single cup.

As highlighted in your email, please be rest assured that all beverages and food offered at Starbucks Coffee stores in Malaysia are safe and appropriate for Muslim consumption.

All Starbucks Coffee outlets in Malaysia are also now ‘Halal’ certified.

Our halal certification is from the South East Asian representative of IFANCA (Islamic Food and Nutrition Council of America) based in Malaysia, and we have been certified since December 2004. IFANCA is a recognised certification body by JAKIM. There is also a halal certificate and window decal logo which is displayed at each of our respective stores. However, our latest stores have to go though a routine inspection process during the initial days of operation before certification.

Once again, thank you for writing to us and we welcome any comments for us to further enhance your Starbucks Experience at our stores.

We look forward to serving you your favorite cup of coffee for many years to come.

Have a “Grande” Day!

Thank You,

Marketing and Communications Department
BERJAYA STARBUCKS COFFEE COMPANY